TERMS & CONDITIONS

Brittany Wechsler | BWEX WANDERS

These terms and conditions (“Agreement”) govern the travel planning and booking services provided by Brittany Wechsler (“Travel Advisor,” “we,” or “us”) to you (“Client” or “you”).

1. Services and Client Responsibilities

We provide the planning and booking services agreed with you in writing, based on your preferences and budget. You confirm that you are at least 18 and authorized to enter this Agreement and approve the arrangements requested.

You agree to provide accurate and updated traveler information, communicate special requirements, review proposals and confirmations promptly, and abide by this Agreement and applicable supplier terms. Recommendations reflect your stated preferences and available options; individual experiences and satisfaction may vary.

2. Independent Travel Advisor

Travel Advisor is an independent travel advisor of Fora Travel, Inc. (“Fora”) and operates a separate travel business. Client understands and agrees that:

  • Travel Advisor is not an agent, representative or employee of Fora.

  • Fora is a technology provider and host agency, not a travel service provider.

  • Client will have no claim against, nor file any claim against, Fora for losses or damages arising from Travel Advisor’s services.

  • Fora is not a party to this Agreement for any purpose.

Client expressly waives any claims, demands or causes of action against Fora arising from or relating to travel arrangements, advisor services, cancellations, disputes or other matters related to this Agreement.

3. Services and Planning Fees

Straightforward hotel booking is complimentary unless otherwise agreed. We may receive supplier commissions.

Any planning fee will be agreed with you in writing and is due before planning begins. Planning fees are 100% non-refundable, except where required by law, and are separate from supplier payments and refunds.

Significant changes, postponements or additional revisions may require extra work and an additional advisor fee, which we will discuss with you before proceeding. Email or message confirmation is sufficient; a separate signed agreement is not required. Supplier modification and cancellation charges apply separately under the relevant booking terms.

4. Suppliers

Our role is to make requested reservations and act as a liaison between you and travel suppliers. We use reasonable care in providing our own services.

The suppliers named in your travel documentation are responsible for providing the travel services purchased. Documents may be issued through third-party booking channels we select. You consent to the suppliers disclosed to you and are responsible for due diligence regarding suppliers you select and the quality of their services. Travel Advisor is not responsible if you are dissatisfied with your final choices.

We do not guarantee supplier rates, bookings, service quality or special requests. Suppliers are independent entities outside our control. Travel Advisor bears no responsibility for changes, delays, alterations or cancellations made by suppliers or other third parties, or caused by events outside our control, and does not cover associated costs.

5. Prices, Payments and Changes

Rates and availability. Quoted prices are in USD unless otherwise indicated and are subject to change without notice. Prices cannot be guaranteed until the applicable service is booked and any required deposit is received. All bookings are subject to availability and confirmation. Currency fluctuations may affect the final amount due.

Payments. You agree to pay promptly when due, directly to the supplier or, if directed, through Fora processing payment on the supplier’s behalf.

Credit cards and disputes. You confirm that you are an authorized user of any card provided. We may charge your card only for travel services and associated amounts you expressly authorize.

You agree not to file a dispute with your bank or credit card company to avoid or violate booking terms of Travel Advisor or our suppliers or partners, including cancellations or changes for reasons beyond our control, unless the purchased products or services were never provided or were grossly misrepresented. Please notify us immediately if services are not as expected and give us a reasonable opportunity to assist in resolving the issue with the responsible supplier.

Changes and cancellations. You agree to the deposit, cancellation, modification and refund policies of the suppliers you book. Email requests to hello@bwexwanders.com, allowing at least 48 hours before the supplier’s deadline for processing. Processing of late requests is not guaranteed. A change or cancellation is complete only when confirmed by the supplier.

For urgent requests, contact the supplier or designated booking-service contact directly and copy us. Travel Advisor is not liable for penalties caused by untimely client requests. Fees or expenses we incur because of a booking modification or cancellation will be passed on to you.

6. Travel Arrangements and Requirements

Independent bookings and flights. Travel Advisor is not responsible for issues, costs or fees arising from arrangements you book independently, including flights. Incorporating those details into your itinerary does not mean we can manage or service the reservations. Flight assistance is included only as agreed; we do not manage points bookings or continuously monitor flights. Where we coordinate ticketing through a flight partner, that provider’s terms and servicing procedures apply.

Documents and advisories. You are responsible for checking official passport, visa, transit, health and entry requirements for each traveler, including minors, and reviewing travel advisories before booking and departure. Names on reservations must match travel documents. We may share resources but cannot guarantee admission or visa approval. Denied entry or a change in travel advisories does not automatically entitle you to a refund; supplier terms and applicable law govern.

Dining and special requests. Dining reservations may carry deposits, cancellation or no-show charges. Please communicate allergies directly to restaurants. Special requests, upgrades and benefits depend on the booked rate’s terms and supplier confirmation.

7. Travel Insurance

Travel insurance is not included unless expressly purchased. We strongly recommend considering coverage for cancellation, interruption, medical care, evacuation, delays and baggage. Coverage depends on policy terms, exclusions and eligibility; we cannot guarantee claim payment. Without suitable coverage, you may be responsible for unrecoverable costs, including up to the full cost of your trip.

8. Support and Events Outside Our Control

Support is limited to the services agreed for your trip. We do not offer 24/7 monitoring or emergency response. For urgent matters, contact the supplier or ticketing provider; for emergencies, contact local emergency services and your insurer.

Travel Advisor is not liable for failure or delay in performing obligations caused by events beyond our control, including natural disasters, accidents, strikes, civil unrest, war, terrorism, pandemics, equipment failures or government action. Any assistance remains within the agreed scope. Supplier terms and applicable law govern refunds and replacement arrangements.

9. Personal Information

You authorize us to use and share information reasonably necessary to arrange your travel with Fora, booking platforms and suppliers, including providers abroad. You confirm that you are authorized to share other travelers’ information. We use reasonable safeguards and treat nonpublic client information as confidential, except where disclosure is necessary to provide services or comply with law.

10. Liability and Claims

Travel Advisor acts solely as an authorized seller for disclosed travel suppliers and partners and has no control over their operations. Travel Advisor is not liable for personal injury, property damage or issues arising from those suppliers’ services, including their acts, errors, omissions, negligence, willful misconduct, service failures, cancellations, refund policies, price changes, bankruptcy or operational cessation.

Travel Advisor disclaims liability for direct, indirect, incidental or consequential damages related to goods or services provided by those suppliers, and Client agrees to release Travel Advisor from such claims.

To the extent permitted by law, our total liability for an engagement is limited to the planning fees and supplier commissions we actually received for that engagement. The exclusions, release and limitations above do not apply to our own fraud, willful misconduct or gross negligence, or liability that cannot legally be excluded or limited.

Any claim against Travel Advisor must be brought within 12 months after completion of the trip. Travel Advisor shall not be liable for damages other than compensatory damages, and Client waives claims for punitive or exemplary damages.

Claims may be brought only in an individual capacity, not as a plaintiff or class member in a class action or other representative proceeding.

11. General Terms

Governing law and venue. California law governs this Agreement. Disputes will be brought in courts with jurisdiction in Los Angeles County, California, subject to mandatory consumer protections and available small-claims rights.

Modifications. Travel Advisor reserves the right, in its sole discretion, to amend this Agreement at any time. Updated versions are effective immediately upon provision to Client.

Entire agreement. This Agreement and your accepted written scope form the entire agreement for advisor services. This Agreement benefits only Travel Advisor, Client and their respective successors and assigns; it does not confer rights or remedies on third parties.

Severability and rights. If a provision is unenforceable, the remaining provisions continue to apply. Failure to enforce a provision on one occasion does not waive it later. Nothing in this Agreement limits rights or remedies that cannot lawfully be waived or limited.